This is what our clients think about the service we provide:
“ROI Team’s input has raised our understanding of our business and our customers, informing our at-Mall planning, and helping to deliver outperformance to our investors.”
Ken Ford, Director, Capital & Regional, The Mall Corporation
“In my experience ROI Team is that rarity: a research company who’s work impacts the bottom line. Their work in assessing the effectiveness of one of our campaigns enabled us to demonstrate value for money to our client, and helped our sales people to increase their commitment.”
Phil Austin, CEO, The Life Channel/CAN Media
“We valued ROI Team’s role in helping us to assess our initial test campaign for Patient Choice. They were confident in their approach, and produced a framework that helped us to understand where and in what ways the campaign had achieved its objectives, and where it had fallen short.”
Lynn Plant, Consultant Patient Choice, Department of Health
“By engaging ROI Team we have been able to prove various hunches that we had about our shoppers and their behaviour. I might add we have also learned a number of things that have surprised us and challenged our thinking.”
Hugh Seaborn, Chief Executive, Cadogan Estates
“We appointed ROI Team to help us understand visitors to our Romford Shopping Hall and were impressed by their whole approach. They clearly have a lot of experience which they used to design a credible project within a tight budget. Most importantly they took great care to listen and get accurate insights, which were then presented back in a balanced way. I would have no hesitation in recommending them for any market research requiring care and objectivity.”
William Sunnucks, Chairman, Land Management Ltd
“We were pleased by the working relationship we were able to develop with ROI Team. Although they were tasked to deliver a properly accountable piece of work, we were impressed that they had an instinct for how we would want to use the project’s findings in our business development strategy.”
Andy Hawkins, Sales Director, MediaZest plc
“ROI Team have a profound understanding of how to unlock the key issues and drivers behind consumer behaviour – especially within complex retail environments. They have – for some years now – helped me arrive at informed and successful marketing strategies. They’re also extremely nice to work with – which always helps!”
John Wringe, Founder, The Marketects
“ROI Team’s work has helped us to build our understanding of sectors in the UK that we were not familiar with. We have found them inventive in their approach, and flexible in how they work with us. It’s always been a pleasure to work with ROI Team.”
Selma Celiktemur, Executive Committee Member, SOYSAL; Istanbul
“ROI Team can invariably shed new light on the subject they know best: shopper behaviour. I found them a nice team to work with: resourceful, accountable, and quick to react.”
Matt Chambers, Marketing Director, House of Fraser
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